I knew I belonged to the public and to the world, not because I was talented or even beautiful, but because I had never belonged to anything or anyone else.

As we look ahead into the next century, leaders will be those who empower others.

Man is the only creature that refuses to be what he is.

He has all of the virtues I dislike and none of the vices I admire.

By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well.