Being a good listener is absolutely critical to being a good leader; you have to listen to the people who are on the front line.Richard Branson
A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.Richard Branson
During the 1960s, I think, people forgot what emotions were supposed to be. And I don't think they've ever remembered.Andy Warhol
Knowing your own darkness is the best method for dealing with the darknesses of other people.Carl Jung
One looks back with appreciation to the brilliant teachers, but with gratitude to those who touched our human feelings. The curriculum is so much necessary raw material, but warmth is the vital element for the growing plant and for the soul of the child.Carl Jung
The healthy man does not torture others - generally it is the tortured who turn into torturers.Carl Jung
One likes people much better when they're battered down by a prodigious siege of misfortune than when they triumph.Virginia Woolf
Where the Mind is biggest, the Heart, the Senses, Magnanimity, Charity, Tolerance, Kindliness, and the rest of them scarcely have room to breathe.Virginia Woolf
