Being a good listener is absolutely critical to being a good leader; you have to listen to the people who are on the front line.Richard Branson
When we launched a new company, I reviewed the ads and marketing materials and asked those presenting the campaign to read everything aloud to test the phrasing and concept. If I could grasp it quickly, then it passed with muster. We would get our message across only if it was understandable at first glance.Richard Branson
An exceptional company is the one that gets all the little details right. And the people out on the front line, they know when things are not going right, and they know when things need to be improved. And if you listen to them, you can soon improve all those niggly things which turns an average company into an exceptional company.Richard Branson
Especially when you're at a high level in an organization, criticism can be devastating to an employee. I prefer to praise employees for what they're doing right, and it tends to lead to them doing more of the same. Not always, but it's the way I choose to bet.Richard Branson
Publishers like a good buzz, and negative responses sell books just as well as positive ones.Richard Dawkins
I want very much to communicate science to as wide an audience as possible, but not at a cost of dumbing down, and not at a cost in getting things right.Richard Dawkins
There are risks in the sheer brevity of Twitter, and it's actually quite an elegant art reducing what you have to say to 140 characters, and it's something that I quite enjoy attempting to do.Richard Dawkins
The telephone, which interrupts the most serious conversations and cuts short the most weighty observations, has a romance of its own.Virginia Woolf
