With the amount of fixed expense that goes into developing something like the BE-4 engine, you want it to be used as much as possible.Jeff Bezos
You know you're not anonymous on our site. We're greeting you by name, showing you past purchases, to the degree that you can arrange to have transparency combined with an explanation of what the consumer benefit is.Jeff Bezos
Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online.Jeff Bezos
It is very difficult to get people to focus on the most important things when you're in boom times.Jeff Bezos
On the Internet, companies are scale businesses, characterized by high fixed costs and relatively low variable costs. You can be two sizes: You can be big, or you can be small. It's very hard to be medium. A lot of medium-sized companies had the financing rug pulled out from under them before they could get big.Jeff Bezos
If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.Jeff Bezos
One of the things it was obvious you could do with an online store is have a much more complete selection.Jeff Bezos
Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.Jeff Bezos